Shipping policy
Thank you for choosing Third and Maple Creative Market! We aim to provide you with the best products and services possible. Please take a moment to review our shipping policy:
Proofing and Processing Time:
- Upon placing your order, please allow 1-3 business days for our team to prepare and send you a digital proof of your customized item(s).
- Once the proof is approved by you, we will begin the production process, which also typically takes 1-3 business days to complete.
Shipping Time:
- After your order has been processed and completed, the shipping time will vary depending on the shipping method chosen during checkout and your location.
Shipping Methods and Estimated Delivery Time:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please Note:
- Orders placed on weekends or holidays will be processed on the following business day.
- Delays may occur during peak seasons or due to unforeseen circumstances. We will notify you promptly if there are any delays with your order.
- We are not responsible for any delays caused by the shipping carrier, customs, or any other external factors once the package has been shipped.
Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email to track the status of your package.
International Shipping:
- At this time we do not ship internationally, but please check back often as we hope to in the near future.
Questions or Concerns:
- If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer service team at support@thirdandmaple.com
By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for your understanding and cooperation.
Third and Maple Creative Market Ltd.